Property Management

Property Management Services

Our Property Management Back Office Services support a global clientele in processing millions of quality transactions with flexible scaling and pricing models

We are an organization with expert potent solutions for timely and consistent growth of Real estate business in the UK, USA, Australia, New Zealand and Ireland. A combination of seasoned expert Verifiers, Backup Callers, and credentialing specialists to get work done with impeccable quality. Technical competence to adapt to changing dynamics of the business. Comprehensive Real estate Renting, Leasing and sales back-en service and solutions to systems of every size. State-of-the-art facilities with 24/7 operational capabilities.

                                     Our Services 

1. Property Management Support Services 
2. Property Management Legal Services 
3. Property Management Maintenance Services 
4. Property Management Payment & Collection Services 
5. Property Management Publicity Services


Back Office Support

*Reconciling Tenant Receipts  
*Contractor Invoices Posting  
*Paying Contractor Invoices 
*Paying Landlord's Rent and Agent's                                                    *Commission  Bank Reconciliation  
*Customer Support: Nov-Voice and Voice

Front Office Support

 *Call handling to manage overflow & provide best customer service                                                         *Property ads preparation for newspapers                                                                                                     *Handling inquiries from property portals and arranging                                                                             *Tenancy contract preparation, Managing Renewals & Terminations                                                           *Credit control for outstanding rent                                                                                                                 *Handling maintenance queries either online or through emails or incoming calls                                   *Liaising with contractors and contacting tenants to arrange appointments                                                   *Organizing critical safety certificates and performing regular audits of the same                                         *Providing a virtual PA to support your admin tasks

Property Management Process

1. Define Project Scope - Outline the Scope and details of Property management

2. Create Effort, Pricing and SLA - Indicate timelines, Resources, Pricing and Structure and Communication stream.

3. Engage Property Manager and Team -  Choose property Manager and Team of resources for Property Management

4. Training and Process - Initiate training and setting up of quality process and escalation schedules

5. Initiate Property Management - Undertake property management based on schedules

6. Regular Updates - Regular updates through defined communication

WHAT MAKES US SPECIAL

Expertise in Serving Global Clientele

We are an ISO certified company with expertise in serving global clientele that delivers high-quality property management services to international customers. Familiarity with local laws in the US and UK markets and prior exposure to tenant behavior makes project fulfillment quicker and easier.

Elaborate Communication Channels

We maintain complete transparency in all activities and our in-house team maintains organized communication channels with customers, tenants, vendors and stakeholders in the language they are comfortable.

24/7 Redressal Services

We have a complaint redressal window available 24 hours a day, 6 days a week. Staffed to provide full-time support to your property from our delivery centers, we provide exceptional property management back office services to tenants and ensures complaints are addressed immediately.

Property Manager with Dedicated Team

We have a dedicated property manager for all property related issues. The property manager is the go-to person for all property-related requirements whether a tenant or owner.

Multitasking Across Multiple Divisions

We help maintain payroll accounting and reporting, reducing costs related to labor and property, and takes care of all the legal aspects like preparing or renewing rental agreements and issuing receipts to vendors.

Professional and Timely Services

Outsourcing property management requirements to us means professional, timely services along with meticulous upkeep and maintenance of property, without the need to invest in technology, staff and other resources.

Advantages Of Collaboration

1. Affordable pricing – Our REO Listing services are highly affordable, which increases your revenue and boosts focus on internal core operations

2. Faster delivery – Understanding the importance of time, we work with the schedule to deliver your services on time and within budget

3. Better Quality – All our team members are experienced in REO listing services which makes us easier to achieve high quality and accuracy

4. Data Security – We understand the sensitivity of Real Estate properties & Financial data. We follow GDPR protocol.

5. Access to Technology – We are aware of technology benefits, making our services delivered on time with reduced errors.

          How We Work

=> Customer Centric Approach

=> Efficient process Management

=> Operations Management with best quality Output

=> Data Management

=> Accounting & Billing

=> Technical Competence

=> Communication

WHAT PEOPLE SAY

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testimonial1
Abella Smith Assistant Manager

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Joel dawson Sales Manager

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testimonial3
Misha Cross Manager
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Projects Completed
1+
Clients
1+
Employess
1+
Years of experience